Identity Devices Sweden AB • Anckargripsgatan 3, Malmö, Sweden, 211-19 • MapOther Offices

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Request Technical Support

Customer Technical Support ‚Äč


Technical support is generally available to our customers from 9 AM to 5 PM CET, weekdays excepting holidays.


To request technical support, begin by sending an email to, summarizing the issue you are encountering and best methods of contacting you.  


Upon receipt of your email, we will initiate a new case in our tracking system and contact you to resolve your issue.